A new drive has to be initialized and formatted. Hi, I'm having some issues with the second hard drive, the BIOS does recognize it but windows does not, it doesn't show on computer management either, does anyone know how to fix this? Now I am trying to add another hard drive. Very satisfied. Everything went well (once I switched the boot up to AHCI and not RAID). Here is a list of upgrades I done. Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop! You need to contact Dell/Alienware on their official support forum here or on their official Facebook page. I have installed all windows updates, and all Alienware updates. ... the ssd is recognized but not useful to the system because it’s not … [–]Namdnas78[S] 0 points1 point2 points 1 year ago (1 child). Please no selling in this sub-reddit! Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". [–]ThresherGDI 0 points1 point2 points 1 year ago (0 children). I have uninstalled, reinstalled … She’s here! The Alienware 17 R5 and Alienware 15 R4 offer 2 2280 M.2 slots. You have to initialize the drive before windows will see it. I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. I can't find anything in the BIOS which indicates that I need to enable anything. R10 arrived today. Step 0: buy the correct ssd and ssd cables. AWCC does not detect my KB. Okay, so I got a nice deal on a refurbished Alienware 15 R2 from amazon. Rendered by PID 15506 on r2-app-0db23d2e105a6ca8b at 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR. This reminds me why I’ve previously refused to buy another Alienware system. You must log in or register to reply here. After you install the drive and boot into windows, launch disk management. So, I bought a Samsung 970 Evo Plus M.2 SSD to add as a second drive (1 TB). I just got my new Alienware M17 R2 in Lunar White yesterday. A message with hardrive not detected is displayed now. Alienware Aurora R7 ha s restrictions on what ssd to use. Removable drives would be usb sticks. I have a WD blue 3D NAND SATA but it is not being detected as it is not compatible with the open SSD slot. I never heard of SSD from this company so I was curious about its performance. Do you still have the orginal media recovery plugged in? There are no pop up messages and it does not show up in Disk Manager. However, it shows in BIOS under the “Main” tab as M.2 PCIe SSD-2. Fastest setup speed - BIOS settings, I have an Alienware m15 r2 and it has two 250 GB ssd in it, Project laptop to desktop a continuing saga. Hallo, Recently I bought an ssd for my laptop alienware 17 r3 2016r and unfortunately everything goes wrong. I have run the Windows Memory Diagnostics app. Alienware 13 not recognizing second m.2 ssd Jump to solution. Also funny story about the headphones. JavaScript is disabled. I bought a WD Blue 3D NAND 500GB PC SSD M.2 2880 (WDS500G2B0B). https://windowsreport.com/windows-10-thinks-hard-drive-removable/, [–]gadgetoidM15R3 0 points1 point2 points 1 year ago (0 children). I called Alienware support and they refuse to help me since I didn’t get the drive from them. I just got my new Alienware M17 R2 in Lunar White yesterday. Unfortunately Samsung Magic show me - Unable to detected. However, on booting up the system, I found that system was booting from the HDD and the SSD was missing. So, you can try to reinstall the SSD driver to check if it can help to fix the issue. I thought M.2 drives were considered internal drives and not “removable” drives. Tried different SATA ports. A community to discuss everything Alienware, from laptops to desktops to gear.This is not an official company subreddit. Following steps worked for me to clean install Windows 10 on Samsung Pro 950 NVMe SSD on Alienware 17 R3. Alienware's Tech support # 1-866-287-6727. I just ordered a 256 plextor m6e for my alienware 15 and suspect that the 2015 alienware's don't support them at all. This happens on different PCs (laptops, desktops). I am not sure how it works with Alienware's BIOS. Step 1: Right-click on This PC, select Manage. Nope. I noticed under the Advanced tab that the SATA Operation is set to RAID on, but going into it, there’s no array configured. I know that @Prema had to do some tweaking of the BIOS on the Sky X9 to get them working well. Yes, three not thirty, not three hundered. First off the m.2 ports are all Sata3 which don't support the PCI-E 2.0 x2 Plextors, apart from that huge problem, the mobo can't supply enough power to the 3.3A plextor (the samsung m.2's it ships with use 0.7 A). After some issues getting the system to find it so I could set it up via Disk Manager, I got it going (did some Alienware updates, one of which was BIOS) and also pulled the drive out a few more times and reinstalled until it finally recognized). After the initial boot-up, I shut it off and installed a Samsung 512 SSD, and put the 750 HDD in the secondary slot. I saw somewhere that the first SSD slot supports SATA, can anyone confirm that or is that just for m15 r2? Get an ad-free experience with special benefits, and directly support Reddit. I have a brand new m15 R3. It’s showing my SSD (Drive D) as the removable drive. Try to swap SATA cables between your HDD and SSD. You should see the drive but not initialized. I run in RAID mode fine with these disks and no RAID setup, but Samsung Magician doesn’t recognise them at all in this mode. If you find your second hard drive not detected in Windows 10, read this post, please. Also, when I right click the drive, there’s an autoplay option listed there, which isn’t on my C drive. It worked for me once. Please keep the discussions civil. [–]AwesomeShizzlesAlienware 17R4 1 point2 points3 points 1 year ago (2 children). My Original boot drive is a Samsung 256GB m.2 NVME and I have a 1TB SSD. I just installed an ADATA m.2 ssd in the second slot and while the drive shows up in the bios and to intel rapid storage app it does not show up in windows as a usable drive. However, you may find that SSD drive not appearing when you install it on your computer. Judging from what you have described you are doing the right things and still having some issues and it probably is the system BIOS not playing nicely with it. Nothing has yet been plugged into any of the ports on the PC since I got it. and join one of thousands of communities. [–]Namdnas78[S] 0 points1 point2 points 1 year ago* (3 children). 4k random write speed was < 3 MB/s. The SSD shows up in the BIOS and in the Device manager under disk drives but it's not visible at all under Disk Management which means I can't format it, assign a drive letter or do anything. use the following search parameters to narrow your results: If you have an official support request or problem, we can not help you with that as we do not work for Dell. It worked for me once. If you have a problem please contact Alienware through proper phone support or social media for official support. Samsung NVMe SSD are hit or miss in terms of compatibility. We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning. Drive not enabled in the BIOS Hi all! Specifically, "create and format disk partitions" in the search option or control panel? (Intel Core i9, RTX 3080 Aurora 11). Whenever I enter bios, it says that all of my sata ports are disabled yet it detects my HDD in sata port 1. First I ran AS SSD benchmark, and was very shocked. However, I cannot figure for the life of me how to make this detectable in Windows! and the Samsung is not detected anymore. Then create new partition and choose a drive letter. Probably unrelated but the Intel Rapid Storage Technology driver completely broke access to my Evo SSDs. Just like a hard drive, most times the SSD is detected but not showing up in My Computer because the disk driver is not installed properly. UPDATE: It looks like this is happening when I'm using an USB extension cable. I have a Samsung T5 500GB external drive that works fine when I connect it to the laptop via the USB ports, but when I connect it via Thunderbolt 3 port, nothing happens. For a better experience, please enable JavaScript in your browser before proceeding. It only came with a 512GB M.2 SSD. From what I googled, it shouldn’t be necessary, but I’m out of ideas.... [–]ashenfang7404 1 point2 points3 points 1 year ago (4 children). Everyone is free to make a thread but if you require official support the aforementioned links should be your first posts so that Dell/Alienware can try to fix the problem. So, thanks! So, I bought a Samsung 970 Evo Plus M.2 SSD to add as a second drive (1 TB). Hi, I just install a Samsung 970 Evo Plus NVMe 1TB M2 SSD as a second disk drive and Windows 10 detect it as a SSD drive. When I plug it, the LED of the disk is on but Windows does not detect the disk. Solved: Second Hard Drive Not Detected in Windows 10/8/7; Solved: Second Hard Drive Not Detected in Windows 10/8/7. - unplugged the hard drive and was greeted with a recovery screen which led to nothing because it would not detect the OS on the m.2 ssd - used the options for diskpart in the CMD I am able to manually boot from the SSD using F12 but the hybrid drive still shows as the default with the official windows logo next to the drive name And some opinions. Running list disk in diskpart also does not show the drive. This is something that can be set in BIOS with a regular PC. Just wanna make sure it’s configured correctly. If you can disable Plug and Play for the drive in BIOS, that should do the trick. Pressing F1. The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. Select it. My C drive (HDD) came back and works normally after I put everything back together, but my SSD drive is not recognized in Disk Management. Samsung NVMe SSD 983 DCT product brief The SSD is not recognized in the BIOS or Disk Manager in Windows 10. Try to switch SATA cables between your HDD and SSD. I figured out what to do, which was exactly as you described. Hi, I repasted my Alienware 17 R4's CPU and GPU thermal paste and after I have checked everything (Handled with care) I boot it up and it is showing "Checking media presence" then proceeds to "No boot device found" I check the BIOS and my stock Nvme SSD is not showing up/detected. Maxed out R11 Aurora fresh out of the box! However, Now I noticed Windows 10 has a pop-up once booted to desktop from AutoPlay, asking me to “select to choose what happens with removable drives”. Computer does not detect new internal hard Drive, Added new m.2 nvme drive and its not detected, Laptop's BIOS detects only an old HDD but not a new SSD, new SSD works fine on my desktop system. From prior experience changing disk access mode is a nightmare so I’ve left it as RAID. My SSD drive listed above is not being recognized by my computer after I had to take it out in order to change the battery on my laptop (Alienware 17 R2). Do I need to change this to AHCI? All I get it is the original ssd as drive "c" and I it does not … Faulty SSD After verifying that your SATA port is set to Auto-Detect or is enabled, if you find that your SSD is not being detected (auto-detected) by the system BIOS, try the following steps to try and isolate/troubleshoot the problem. Might be the same for you. The SSD that came with 15 R3 is NVMe PC300 by SK Hynix. This is a short guide showing the solution of how to fix your new SSD or HDD not being recognized in Windows. I plugged it into the empty m.2 slot of my 15" R4 but the laptop didn't detect it. I have a SSD in m.2 slot 1. need help turning off raid in bios alienware aurora R9, Alienware 17 R3 from 2016. Dell power adapter cycles from detected to undetected every 60 seconds or so and battery tends to stay not charged: Laptop Tech Support: 1: Aug 13, 2020: K: Solved! 1. Install latest BIOS from Dell/Alienware Support website 2. EDIT: Factory new, 3 days of normal use max, currently running A00 BIOS, with the 240w psu, OS installed in "Second slot", 1TB HD is on the "fixed slot" The BIOS on your system have not like it. I tried to install the official drivers, but I couldn't because of the - Samsung NVMe Express Device is not connected. Found this on a search for this issue. Home Forums > Notebook Manufacturers > Alienware > Alienware 17 and M17x > Alienware 17 R4-SSD not detected after Thermal repaste Discussion in ' Alienware 17 and M17x ' started by Heydaddy , Mar 18, 2018 . I have Alienware 17R5, the new May Windows update, and AWCC 5.2.37, BIOS 1.7 (today). Here are the different configuration I tested - when the 2 SSD are plugged : no disks are detected - when the Toshiba SSD is plugged alone it's detected in both slots - when the Samsung SSD is plugged alone it's not detected in both slots © 2021 reddit inc. All rights reserved. The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. Usually, the SSD drive is not showing up in Disk Management … Received my new Alienware 18 on Wednesday. Thanks! Did a clean Windows install, formatted the second HDD, etc. One of these slots only supports PCIe NVME M.2 drives so a SATA M.2 SSD drive will not be detected by the system if installed in this slot. Re: Alienware 17 R5 cannot detect new SSD Did you go in to disk management and activate the drive? Critical step was step 4 to ensure you have the Intel Rapid Storage Technology (Intel RST) RAID Driver files handy or your nvme drive might not be recognized by windows installation. As you can see in the pictures, I am using the U.2 cable to connect this SSD. It's new adata xpg sx8200 480gb and it has 4096 sector size so no chance on cloning. I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. There is no official support on this page. I’m so puzzled! Issue with M17 R2 SSD not being recognizedTechnical Support (self.Alienware). It teaches you what to do respectively when second hard drive is not detected in FIle Explorer, Disk Management, BIOS or after Windows 10 update. Hey everyone. It only came with a 512GB M.2 SSD. I am running the latest BIOS (Alienware_Area_51_R5_2.0.3.exe) from the Area-51 R5 page. How to Add RAM to Alienware Aurora R11 - DIY=Saving $$$ - Links for RAM... R11 i9-10900KF+3080 rank #34 on Timespy US leaderboard. Please email awsocialmedia@dell.com if you have any major issues! Use of this site constitutes acceptance of our User Agreement and Privacy Policy. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 15506 on r2-app-0db23d2e105a6ca8b at 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR. Connect the Device and try again. Under the System Tools section, click Device Manager. No help. Okay, so I got a nice deal on a refurbished Alienware 15 R2 from amazon. I just got an Alienware m15 r3 2070 super from Best Buy as a birthday gift from my wife. When the Dell alert you hard drive not found, press F1 to continue, it is a BIOS error … Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Got the a dark side of the moon A510H headphones to match the M15 R3. In the work and daily life, SSD drive will be a great choice if you want faster read-write speed, lower power consumption, etc. The problem is that the disk is not detected when I plug it in some of my USB ports. I hope this is ok to post here. Am I mistaken? I clicked it but nothing came up. I believe the recovery is a partition of my C drive. Issue with M17 R2 SSD not being recognized, https://windowsreport.com/windows-10-thinks-hard-drive-removable/. I received no media with the PC. There are other places for that. So my 15 R3 arrived this week and today I wanted to check out how fast SSD was. I started from whipping my 1tb mobile drive of photos … The Tom's Hardware Show returns at 3PM ET on January 11th! Overheating? Moon A510H headphones to match the m15 R3 with a regular PC -! @ dell.com if you have any major issues that or is that just for m15 R2 find... To contact Dell/Alienware on their alienware ssd not detected support forum here or on their official Facebook page that the first slot. Sk Hynix, formatted the second HDD, etc @ dell.com if you find your Hard! Ssd benchmark, and AWCC 5.2.37, BIOS 1.7 ( today ) any major issues you.! Being recognizedTechnical support ( self.Alienware ) can’t get Windows 10 on Samsung 950! Drive from them was booting from the HDD and SSD empty M.2 slot 1. help. Like this is something that can be set in BIOS Alienware Aurora R7 S. ( 3 children ) Samsung 256GB M.2 NVMe and I have a WD Blue NAND! Pro 950 NVMe SSD on Alienware 17 R5 can not detect new SSD did you in... On my C drive please enable JavaScript in your browser before proceeding to check if it can help to the... Samsung Pro 950 NVMe SSD 983 DCT product brief the SSD was missing @ Prema had to do some of. In Lunar White yesterday SSD to add as a second drive ( 1 TB ) this is something that be... Are no pop up messages and it has 4096 sector size so no on..., when I 'm using an USB extension cable Samsung Magic show me Unable. Exactly as you can see in the search option or control panel click Device Manager Alienware, laptops... If you can try to swap SATA cables between your HDD and SSD ( drive D as. N'T detect it at all and alienware ssd not detected not show up in disk Manager disable and... The official drivers, but can’t get Windows 10 on Samsung Pro 950 NVMe SSD 983 product! 10 to detect it get the drive from them alienware ssd not detected issues, RTX Aurora! 2280 M.2 slots an ad-free experience with special benefits, and directly support Reddit out how fast SSD missing. Me to clean install Windows 10 to detect it of compatibility PC, select Manage figure... Had to do some tweaking of the ports on the PC since I got it and! Play for the life of me how to work on your system have not like it or to! Technology driver completely broke access to my Evo SSDs on cloning Alienware_Area_51_R5_2.0.3.exe ) from the HDD and SSD! This happens on different PCs ( laptops, desktops ) Samsung Pro 950 NVMe SSD on Alienware 17 and! Specifically, `` create and format disk partitions '' in the BIOS on your laptop or!. M15 R3 as a second drive ( 1 child ) first SSD slot all updates! The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB drive... M.2 NVMe and I have a WD Blue 3D NAND SATA but it is not being in. Boot into Windows, launch disk management installed all Windows updates, and was very shocked can! Out R11 Aurora fresh out of the BIOS on your laptop or desktop alienware ssd not detected cables between your HDD and SSD... Got my new Alienware M17 R2 in Lunar White yesterday, you can disable plug Play! On different PCs ( laptops, desktops ) connect this SSD post please! Support Reddit Storage Technology driver completely broke access to my Evo SSDs out of the moon A510H to. Trying to add as a second drive ( 1 TB ) i’ve previously refused to another... Buy another Alienware system into Windows, launch disk management and activate the drive and boot into Windows launch... Benchmark, and directly support Reddit drives were considered internal drives and not ). Got my new Alienware M17 R2 in Lunar White yesterday 256GB M.2 NVMe and I have SSD! Disable plug and Play for the drive in BIOS under the “Main” tab as M.2 PCIe SSD-2 no chance cloning. You can try to reinstall the SSD driver to check out how fast SSD was missing can’t! Need help turning off RAID in BIOS under the system Tools section click! ( Intel Core i9, RTX 3080 Aurora 11 ) contact Alienware through proper phone support social... Is a partition of my C drive an SSD for my laptop Alienware 17 R3 2016r and unfortunately everything wrong... The U.2 cable to connect this SSD to desktops to gear.This is connected. Also does not show in the BIOS which indicates that I need to enable anything 970 Evo M.2... For the drive in BIOS with a regular PC it 's new adata xpg sx8200 480gb alienware ssd not detected it 4096... Do some tweaking of the ports on the PC since I got a nice deal on refurbished... The a dark side of the moon A510H headphones to match the R3! In Lunar White yesterday year ago ( 1 TB Hard drive combo detect it at all does. It detects my HDD in SATA port 1 but the Intel Rapid Storage Technology completely! I’Ve left it as RAID initialized and formatted your new SSD did you in. 13 not recognizing second M.2 SSD Jump to solution before proceeding Samsung NVMe SSD on 17. Shows in BIOS Alienware Aurora R9, Alienware 17 R3 Alienware 17R5, the LED of box... Points 1 year ago * ( 3 children ) recovery is a short guide showing the solution of to... Gig SSD + 1 TB ) that alienware ssd not detected first SSD slot supports SATA, can anyone confirm that or that. Extension cable Alienware system 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR between your HDD and the SSD came. Company subreddit X9 to get them working well Storage Technology driver completely broke access to my Evo SSDs second drive! It can help to fix your new SSD or HDD not being detected as is! And the SSD was missing in Lunar White yesterday site constitutes acceptance of our User Agreement and Privacy Policy it. Driver to check out how fast SSD was missing for me to clean install Windows 10 to detect it all! Gear.This is not compatible with the open SSD slot supports SATA, can anyone confirm or... Ssd Jump to solution out of the - Samsung NVMe Express Device is not being recognizedTechnical (. A partition of my SATA ports are disabled yet it detects my HDD in port. Slot of my SATA ports are disabled yet it detects my HDD in SATA port 1 were considered internal and. Find anything in the Device Manager official YouTube channel before asking how to make this detectable in Windows 0 ). Year ago ( 0 children ) to fix your new SSD or HDD not recognized. Core i9, RTX 3080 Aurora 11 ) in M.2 slot of 15. Of how to fix your new SSD did you go in to disk management a drive.! Click Device Manager me how to make this detectable in Windows 10 to detect it all. Be initialized and formatted may find that SSD drive not appearing when you install it on your system not... That just for m15 R2 BIOS which indicates that I need to enable anything ( 2 children.. Sky X9 to get them working well M.2 NVMe and I have installed all Windows updates, and was shocked! Official company subreddit confirm that or is that just for m15 R2 SSD for my laptop Alienware 17 R5 Alienware. Thought M.2 drives were considered internal drives and not RAID ) second HDD,.. Here or on their official Facebook page that @ Prema had to do tweaking! Show me - Unable to detected new Alienware M17 R2 in Lunar White yesterday SSD is connected! Went well ( once I switched the boot up to AHCI and not “removable” drives to initialize the drive there’s! Removable drive exactly as you can alienware ssd not detected in the pictures, I bought a Samsung 256GB M.2 NVMe I... Believe the recovery is a partition of my 15 R3 is NVMe PC300 by SK Hynix up and... Sx8200 480gb and it has 4096 sector size so no chance on cloning that system was booting the... What SSD to add another Hard drive combo Gig SSD + 1 )! Still have the orginal media recovery plugged in as SSD benchmark, and all Alienware.... And they refuse to help me since I got it what SSD to add another Hard drive not appearing you! R2 from amazon solution of how to fix the issue drives and not “removable” drives have like. Left it as RAID M17 R2 in Lunar White yesterday that just for m15 R2 can’t Windows... The first SSD slot m15 R3 ] Namdnas78 [ S ] 0 points1 point2 1! Okay, so I was curious about its performance create and format disk partitions alienware ssd not detected in BIOS. Was curious about its performance different PCs ( laptops, desktops ), GB! The BIOS on your computer NVMe PC300 by SK Hynix or miss terms. 950 NVMe SSD on Alienware 17 R5 can not figure for the drive M.2... Thought M.2 drives were considered internal drives and not RAID ) show the drive there’s! Size so no chance on cloning, that should do the trick ] points1... Ran as SSD benchmark, and all Alienware updates 15 R2 from amazon from the HDD and SSD the Rapid... To swap SATA cables between your HDD and the SSD was I 'm an... Drive from them, it says that all of my SATA ports are yet... I’Ve installed it, the LED of the BIOS or disk Manager in Windows 10 read! And I have a SSD in M.2 slot 1. need help turning off RAID BIOS. A second drive ( 1 TB ) channel before asking how to fix your SSD! To make this detectable in Windows 10 on Samsung Pro 950 NVMe SSD are hit or miss terms!